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Delivery: Once a package is marked as delivered by the carrier, we are no longer responsible for lost or stolen items. Please ensure you provide a secure delivery location. If theft is a concern, consider using a PO box or another secure option.

Duties (International Orders): Customers are responsible for customs/duties. International shipments may require duties and taxes to be paid before delivery. These fees are determined by your country’s customs regulations and are not controlled by us or our couriers. We recommend checking your country’s import regulations before ordering, as these costs vary. If a package is refused and returned to sender, we will deduct any fees associated with the return shipment from your refund.